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Cancel & return

Cancel & return

You have the right to cancel your order within 14 days after receiving your order without further notice. After canceling your order you have another 14 days to return the product to us. You’ll be refunded with the total order amount including shipping costs. Only the costs for return shipping are at your own expenses. These costs will be around EUR 6.95 per parcel. Please inquire with your shipping company for latest prices and conditions.

If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories and – if reasonably possible – in the original condition and packaging. To make use of this right you can contact us via info@racketstringers.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

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